FAQ Islanders Game Originals
How often are new items added to the Islanders Game Original collection?
New items are added to the collection regularly, and we often introduce new items in line with the Islander's schedule
What is the difference between "game-used" and "team-issued" gear?
• Authenticated Game-Used Gear: Own a piece of history with official gear used by the players on the ice, including helmets, gloves, skates, jerseys, and pucks.
• Custom Collections: Get your hands on one-of-a-kind items created from game-used materials.
• Team-Issued Gear: Purchase official team gear that was originally acquired by the Islanders but not used in a game.
• Custom Collections: Get your hands on one-of-a-kind items created from game-used materials.
• Team-Issued Gear: Purchase official team gear that was originally acquired by the Islanders but not used in a game.
How can I be sure that the items are authentic?
Each item will receive an official tamper-proof hologram, ensuring its authenticity.
Why is the hologram important?
The hologram is crucial for proving the authenticity of the item. Removing the hologram will void the item's value and authenticity.
What is the return policy?
All Islanders Game Originals are final sale. Islanders Game Originals does not accept returns for any reason.
Can I order Islanders Game Original items from outside the United States?
Yes, we do offer international shipping for Islander Game Original items. Shipping rates and delivery times may vary depending on your location and order. You're responsible for assuring the product can be lawfully imported and for the taxes/duties that accompany international shipment. The recipient is the importer of record and must comply with all laws and regulations of the country in which the item is being shipped to. Orders shipped internationally may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are charged once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; islanders Game Originals has no control over these charges and can't predict what they may be. Customs policies vary widely by country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Do you offer gift cards for Islanders Game Original items?
Isleslab giftcards can be applied to Islander Game Originals products.
What kind of equipment are you selling?
We offer a variety of equipment from Jerseys, gloves, skates, helmets, pucks and more.
Does my STM discount apply to Islanders Game Originals?
Yes, STM discount may be applied to Islanders Game Originals
What is the authentication process?
Every item in the Islanders Game Originals line is sourced directly from the team, ensuring provenance, integrity, and a connection that only the franchise itself can offer. As the season progresses, every authenticated piece of equipment or jersey will have detailed information about the player, games of use, goals scored, and more.
Are these items photo-matched?
No, these items are not photo-matched (unless otherwise stated). Due to the strong provenance of these items, having never left the team's facility, we are fully confident in their authenticity
Need assistance?
Email: Isleslab@newyorkislanders.com
Contact Islanders ProShop