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Returns Policy

CONTACT INFORMATION

Email: isleslab@newyorkislanders.com

IslesLab Shop
PO Box 1697
Hardeeville, SC 29927

Hours of Operation
8:00 am - 4:30 pm (Monday - Friday)

Return/Refund/Exchange/Cancellation Policy
  • Items must be received in their new, unworn and unused condition with original stickers and tags attached
  • Items must be returned/exchanged within 30 days of purchase
  • Items deemed worn, used, dirty, or missing tags will be returned to purchaser at their expense and no refund will be issued
  • Non-returnable items include custom orders (personalized jerseys)
  • No refund will be issued for shipping and handling
  • Please allow 2-3 weeks to process your return/exchange
  • A $4.95 shipping charge will be applied to your reshipped package
  • Product(s) may be returned in the method of your choice at your expense. We are not responsible for lost returns
  • Please use or Returns Portal to start your return process

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